Privacy & Security

Security Statement

We in Hong Leong MSIG Takaful Berhad are highly committed to ensure that all transactions performed by you through our Online Financial Services are secure, safe and confidential. For this purpose, we have put in place the privacy protection control systems designed to ensure the highest security standards and confidentiality.

Username And Password

To control access to our Online Financial Services, you are required to input your username and password. This username and password is the access key to your financial information. To ensure the integrity of your password, you are advised to do the following :

  • When choosing a password, do not choose one that can be easily guessed by other persons(s). For this purpose try to stay away from personal information such as your name, birth date, telephone number or words or names listed in a standard dictionary.
  • Memorise your password and do not write it down.
  • The password should never be revealed nor made accessible to anyone. It should not be disclosed even when requested to do so by an authorised officer of Hong Leong MSIG Takaful Berhad.
  • For your further protection, you are encouraged to change your password from time to time. Please contact our hotline to facilitate a password change.

Although, we exercise reasonable efforts to provide a safe and secure our Online Financial Services, we do not have control over the computer you use to access the Online Financial Services. Therefore, on your part, please be advised of the following :-

  • Please ensure that your computer does not provide any opportunities for anyone to gain access to your information. As an added security we have incorporated a feature in our Online Financial Services to automatically log you off when there is no activity detected for a period of time.
  • Please satisfy yourself that the equipment you are using will not allow eavesdropping or recording of your activities.
  • Always log off our Online Financial Services before visiting the other Internet sites or once you have finished conducting your transactions.
  • Please do not send information about your account via e-mail.

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Data Confidentiality And Data Integrity

To ensure data confidentiality and integrity, all information transmitted over the Internet is encrypted using the Secure Socket Layer secured 40-bit and 128-bit from Digicert Certificate Authority (Digicert Sdn Bhd).

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System Security And Monitoring

To provide a secured environment for Online Financial Services transactions, Hong Leong MSIG Takaful Berhad adopts a combination of system security and monitoring measures :-

  • Firewall systems, strong data encryption, anti-virus protection and round the clock security surveillance systems to detect and prevent any form of illegitimate activities on our network systems.
  • Regular security reviews are conducted on our systems by our internal System Audit as well as external security experts.
  • Collaboration with major vendors/manufacturers to keep abreast of information security technology developments and implement where relevant.

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